Shipping policy

Shipping

How long it takes. Most orders arrive 10 to 17 days after you order, with tracking. Every piece ships from our partner warehouses rather than a UK stockroom, so delivery takes longer than next day.

More than one piece? If you order several pieces, they can arrive in separate parcels on different days. Each parcel has its own tracking link, emailed to you as soon as it is dispatched.

What it costs. Delivery is free on orders of £25 or more, and £3.99 below that. Prices include UK VAT and there is nothing more to pay when your parcel arrives.

If it is late. If your parcel is more than 10 days past its estimate, email support@tapora.net with your order number and we will chase it. If we ever cannot dispatch within 30 days of your order, we will contact you and you can choose to wait or take a full refund.