Terms of service

Terms of Service

Last updated 2 October 2026. These terms apply when you buy from Tapora. By placing an order you agree to them.

1. Who we are

Tapora sells women's winter clothing and accessories: coats, gilets, knitwear, scarves, hats and cosy extras. Contact us at support@tapora.net.

2. Prices and orders

Prices are in pounds sterling and include UK VAT. Delivery is charged as shown at checkout and in our Shipping Policy. Placing an order is an offer to buy; the contract forms when we email your dispatch confirmation. If a price or description is obviously wrong we may cancel the order and refund you in full.

3. Delivery

Delivery estimates are in our Shipping Policy and on each product page at the time you order. Risk passes to you on delivery.

4. Cancelling and returns

Our Refund Policy forms part of these terms. It gives you more time than the law requires and does not reduce your statutory rights.

5. Using our products

Follow the care label and the care notes on each product page. The fabric composition is stated on each product page.

6. Our responsibility to you

If we break these terms we are responsible for loss you suffer that was a foreseeable result, up to the price you paid. Nothing here limits our liability for death or personal injury caused by negligence, for fraud, or for anything that cannot be limited by law.